Bankstown Terrace

Call Bankstown Terrace

02 9708 9400

New resident enquiry

1300 362 481

02 9708 9400
Email Us bankstownterrace@opalhealthcare.com.au

Back to home results

Results from 797 customer survey responses about the Bankstown Terrace Care Community

93.8% Customer Satisfaction
4.4 / 5 Recommendation Score

Welcome to Bankstown Terrace Care Community

Close to Bankstown City Gardens, there are ample public transport options and Bankstown Central Shopping Centre is just 10 minutes away. Our Care Community is modern, welcoming, elegant and full of life.

Care at Bankstown Terrace

We offer a relaxing environment with the compassionate and personalised care of 24/7 registered nurses. Our experienced leadership work alongside a capable and confident team to offer residential aged care, palliative care, dementia care and respite care. Allied health professionals also visit regularly. Our wellness centre provides in-home rehabilitation services, and we have two memory care neighbourhoods provides an environment custom-designed to support the individual needs of residents who are living with dementia. We know that understanding the big and the little details about how you like to live each day is important to us – so that we can help you feel at home, have the right support and live your best life in our care.

Daily Living at Bankstown Terrace

Our exceptional clinical care is complemented by a lifestyle where residents can socialise with friends and family at our onsite café, enjoy being pampered in our beauty salon, or soak up the district views from one of our many outdoor terraces. We encourage our residents to pursue their interests whether it be painting or art classes, singing in our resident choir, or enjoying our Virtual or Augmented Reality experiences that support cognition and reminiscence. We have an active group of card players who gather around our card table each afternoon for friendly competition, and our men’s group enjoys visits to the sports club next door for a drink and a yarn.

With us, you’re free to enjoy your interests, independently or with others, continue to learn and try new things, and participate in Bankstown Terrace life – so you can enjoy your day, your way.
Read and download our Care Community Profile here
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Bankstown Terrace has the following features

Edible kitchen garden Edible kitchen garden
Edible kitchen garden

Edible kitchen garden

Our edible kitchen garden gives residents who enjoy putting their green thumbs to work an opportunity to help plant, nurture and enjoy fresh produce.

Pet-friendly Pet-friendly
Pet-friendly

Pet-friendly

Companion animals are welcome in our Care Community, but there may be some instances where you’ll need to leave your pets at home. Please check with us before bringing a pet for a visit.

Bus for outings Bus for outings
Bus for outings

Bus for outings

We have a dedicated Opal HealthCare bus for community outings. 

Close to transport Close to transport
Close to transport

Close to transport

Our Care Community is conveniently close to public transport for our residents and families.

Café Café
Café

Café

Residents, families, and friends can enjoy barista-style coffee and delicious snacks at our in-house cafe.

Hair Salon Hairdressing salon
Hair Salon

Hairdressing salon

Residents can enjoy the convenience of our onsite hairdressing salon.

Memory Care Neighbourhood Memory Care Neighbourhood
Memory Care Neighbourhood

Memory Care Neighbourhood

A dedicated environment within the Care Community filled with cues and memory supports that enable residents living with dementia to live with meaning and purpose.

Wellness Centre Wellness Centre
Wellness Centre

Wellness Centre

Our Wellness Centre focuses on delivering personalised reablement and restoration programs to support the long-term health and wellbeing of our residents.

Room Options

Need support understanding our room options? Contact one of our experts here. 
Classic
Not Actual Room
Classic

Type: Single Size: 21.5m2

1 Bed
Ensuite
You have 3 payment options:
Option 1
Pay the full lump sum of $700,000
Refundable Accommodation Deposit (RAD). It’s refundable when you leave
Option 2
Pay a full daily amount of $159.95
Daily Accommodation Payment (DAP) is billed monthly
Option 3
A combination of RAD & DAP
Enter a lump sum amount below (the more you add, the lower your DAP will be)
Enter a lump sum amount below
+
Your daily amount will be
$159.95 Per Day
Superior
Superior

Type: Single Size: 21.5m2

1 Bed
Ensuite
You have 3 payment options:
Option 1
Pay the full lump sum of $725,000
Refundable Accommodation Deposit (RAD). It’s refundable when you leave
Option 2
Pay a full daily amount of $165.66
Daily Accommodation Payment (DAP) is billed monthly
Option 3
A combination of RAD & DAP
Enter a lump sum amount below (the more you add, the lower your DAP will be)
Enter a lump sum amount below
+
Your daily amount will be
$165.66 Per Day
Premium
Premium

Type: Single Size: 21.5m2

1 Bed
Ensuite
You have 3 payment options:
Option 1
Pay the full lump sum of $750,000
Refundable Accommodation Deposit (RAD). It’s refundable when you leave
Option 2
Pay a full daily amount of $171.37
Daily Accommodation Payment (DAP) is billed monthly
Option 3
A combination of RAD & DAP
Enter a lump sum amount below (the more you add, the lower your DAP will be)
Enter a lump sum amount below
+
Your daily amount will be
$171.37 Per Day
Deluxe
Deluxe

Type: Single Size: 21.5m2

1 Bed
Ensuite
You have 3 payment options:
Option 1
Pay the full lump sum of $800,000
Refundable Accommodation Deposit (RAD). It’s refundable when you leave
Option 2
Pay a full daily amount of $182.79
Daily Accommodation Payment (DAP) is billed monthly
Option 3
A combination of RAD & DAP
Enter a lump sum amount below (the more you add, the lower your DAP will be)
Enter a lump sum amount below
+
Your daily amount will be
$182.79 Per Day
Deluxe Plus
Deluxe Plus

Type: Single Size: 27.5m2

1 Bed
Ensuite
You have 3 payment options:
Option 1
Pay the full lump sum of $900,000
Refundable Accommodation Deposit (RAD). It’s refundable when you leave
Option 2
Pay a full daily amount of $205.64
Daily Accommodation Payment (DAP) is billed monthly
Option 3
A combination of RAD & DAP
Enter a lump sum amount below (the more you add, the lower your DAP will be)
Enter a lump sum amount below
+
Your daily amount will be
$205.64 Per Day

Bed

Our beautifully appointed rooms feature single bed(s) adorned with soft linens and can be height adjusted to provide added comfort and allow team to safely meet the needs of residents.

Ensuite

Our ensuites are designed for accessibility with amenities that prioritise both safety and comfort. Equipped with supportive handrails, non-slip surfaces and ample lighting, it ensures ease of use for our residents.

Plus a means tested daily care fee and the Maximum Permissible Interest Rate (MPIR)

Experience life in our Care Communities

Care at Opal HealthCare
Care

Our high-quality care is founded on clinical excellence and nurturing your overall wellbeing
Care Communities at Opal HealthCare
Lifestyle

Learn about life in our Care Communities, our living environments, services and lifestyle activities.
Dining at Opal HealthCare
Dining

Enjoy the food you like, with plenty of choices available to suit your tastes and preferences
Careers
Careers

Join our growing team and make a difference in the lives of our residents across our care communities.

News and stories from Bankstown Terrace

Mums Choice - Staying Connected with Family in Aged Care

Care Community stories

Mum’s choice: staying connected with family in aged care

“I even asked her last week, ‘Mum, are you happy here?’ She said, ‘Oh, I think it’s the best decision I’ve ever made. I couldn’t have looked after myself at home, Jenny.’”…

15th October 2024 | 4 min read
Shelvis bankstown terrace

Care Community stories

ShElvis rocks Bankstown Terrace

Music plays such an important role in meeting the emotional, cognitive, and social needs of older people. It connects and inspires, it boosts creativity and evokes memory, and…

18th December 2023 | 4 min read
mobility after stroke

Care Community stories

Regaining mobility after stroke

As the matriarch of her large extended family, Fina has always cared for others, but the setback of experiencing a stroke, which resulted in partial paralysis, meant that it was…

15th November 2022 | 5 mins
See more of our stories

Customer Reviews

Supplied by Opal website

18th May 2025

Andrew Marsden
My wife has yet to move in to Terrace Care, but is looking forward to it. The warmth and care expressed when we met the staff were genuinely empathetic, acknowledging the many emotions and administrative challenges faced when a loved one enters care. The facilities are clean and contemporary.
Supplied by Google

8th May 2025

Angelica Lagos
The most wonderful place to have your loved one cared for. The staff at Bankstown Terrace Care Community are so accommodating, take the time to get their know their residents and offer personalised care to make both residents and family feel at home. The rooms are modern and well maintained, nurses are personable and show genuine care for every resident. I am so grateful to have my grandmother cared for in such a lovely facility with the support of very special team members who make her feel so comfortable at ease. I would highly recommend BTCC to anyone who needs their services.
Supplied by Google

7th May 2025

Ian Blakeney
Ive been regularly doing concerts at Opal Bankstown Terraces for many years. Ive seen just how important it is for the residents to be looked after not just physically, but also emotionally. The staff here enjoy caring and being kind. I witness this every time I am there. It's a happy home and there is a real sense of community.
Supplied by Google

7th May 2025

Constantine Lolis
My Mum has been at Bankstown Terrace Care Community since January 2025. The nursing home is luxurious and clean and the staff are always attentive to my mothers needs. The staff are always approachable, polite and happy to assist. We find the staff very friendly and they are a great asset. Some areas to improve is a closer one on one approach with food intake of elderly persons, such as my Mum, as foods are tomato based and acidic on occasions. The laundry processes need to be reviewed as we have had a couple of clothing pieces lost and labelling has been an issue.
Supplied by Google

18th February 2025

Go Beyond
Here chef kopil raya majhi is a man of excellent. i worked in different branches of opal but i have seen him tremendous. i have seen him a man of cool, well-organised, sincere towards workers and managing these big kitchen in a such a nice way.
Supplied by Opal website

22nd January 2025

Denise Carruthers
It's difficult to realize you need to have full time care. Bankstown Terrace offered me a place to call home, allowed me free reign to fashion my room so that I'm totally comfortable. It's lovely here. I have no complaint but am happy to report that management is always open to suggestions..
  •  
    Thank you for taking the time to share your experience. We're delighted to hear that Bankstown Terrace has become a place you proudly call home and that you enjoy the freedom to create a comfortable, personalised space. Your kind words mean a great deal to us and we welcome your feedback and suggestions.
Supplied by Google

23rd December 2024

A A
Thanks very much for providing exemplary care for my mum xxx
Supplied by Google

29th October 2024

Deepa Shah
Safe place with very lively and friendly environment for your loved ones
Supplied by Google

15th October 2024

Niraj Ghimire
Hands down one of the worst place to work at. They won’t approve sick leaves and when they do they will not replace you and always want the staff to work short, is it only the manager doing it for benefits or the higher ups want to do? I want to know. Please don’t admit your family here in case you want them to hear the staffs are short everyday and unable to assist them. Atleast hire enough staffs to cover the shifts and don’t give the employees a hard time. Thank you.
Supplied by Google

15th October 2024

Samaya Shrestha
I would to give a negative review if there was one. Never have seen such a aged care that doesn’t follow the rules and policies that even a simple organization has to follow. All the staffs are not satisfied with the management. Might be good if the management is changed.

Want to share your experience?

Leave a Review

Visit Bankstown Terrace

Call now to book a tour and meet our team, who can answer any questions you may have.

 02 9708 9400
Email bankstownterrace@opalhealthcare.com.au

-33.9332426, 151.0263559

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