dementia care

Dementia Care

We care for residents living with dementia every day and are dedicated to providing high quality dementia care. We do this by creating Care Communities that support the needs of each individual. Our aim is for residents to live with purpose and meaning, in a homely environment where they feel safe and at ease, and have the opportunity to be as mobile and independent as possible.

It is important that residents have opportunities to contribute in the Care Community through activities that are meaningful to them.

All of these things are essential to nurturing social, physical and mental wellbeing.

We have a registered nurse on every shift, 24 hours a day, along with a team of carers focused on building connected relationships with each resident. Care for dementia is about knowing who our residents are and understanding what matters to them helps us to give better, more personalised care.

Individuals living with dementia can continue to live active and rich lives many years after diagnosis and as a community we support them to live well.

We offer different ways to engage in life in meaningful ways, such as music or art therapy. Many of our Care Communities have activity stations and sensory gardens designed specifically for people living in our Memory Care Neighbourhoods.

We embrace the opportunities that technology offers to enhance the lives of residents living with dementia. Each Care Community has companion e-pets - endorsed by dementia care experts - that provide comfort and pleasure for residents. We also have augmented reality programs, offering sensory stimulation and new ways for residents to connect with one another using the latest interactive technology.

Let us answer your questions and which of our Care Communities can offer you the support that you need.

5 Steps into Residential Aged Care

Dementia Care


Make sure the person requiring care has had an ACAT assessment.

Dementia Care


Search for a residential aged care home suitability located.

Dementia Care


Understand the costs associated with aged care.

Dementia Care


Ensure you have all the relevant paperwork.

Dementia Care


Check out our moving checklist to ensure the smoothest move possible.

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Start exploring our Care Communities today


Commonly asked questions about Aged Care

  • Once you have received your ACAT assessment, you can begin applying to as many care homes as you wish, but once you accept a place, it’s important that you let the other homes know that you no longer require their services.

  • Visiting a range of homes is often one of the best ways to decide which home suits your needs. To help you assess the suitability of the homes you visit, we have attached a short checklist at the end of this section. This will help you assess each home and ask some important questions to the providers you meet with.

  • The Department of Human Services (DHS) is the body that determines your financial situation. To do this, DHS conducts a Combined Income and Assets Assessment, which is a form that you need to complete and submit to the government.

  • Respite care is short-term care, including day respite, to provide your caregivers a break from caring when they need it. It can be planned or on an emergency basis and can be used for up to 63 days in a financial year. Many care homes offer day respite, which offers caregivers some flexibility to attend to personal needs and obligations as they arise.

  • The Combined Income and Assets Assessment form (SA457) is an extensive questionnaire with over 140 questions about what you and your partner/spouse own and earn. It’s important to understand that you are considered to own half your assets with your partner/spouse regardless of who holds the title to the assets. As part of your assessment, you will be asked to provide details of all assets owned by both of you.

  • Accommodation Charge (the cost of your room) - These are set by individual homes and varies from home to home

    • Basic Daily Care Fee (meals, laundry, cleaning and other day-to-day costs) – These are set by the Australian Government and is the same across every home in Australia.
    • Means-Tested Care Fee (to supplement the cost of your overall care) - These are set by the Australian Government based on an assessment of your personal financial situation.
    • Additional Services Fee or Extra Services Fee - (higher-end services and accommodation) These are set by individual homes and varies from home to home.In some homes, Additional Services or Extra Services are optional and in other homes, residents are required to purchase these services as a condition of entry

    For further information download our 5 step guide.