Social Impact
Our 2023-2025 Social Impact Goals
Our Social Impact Goals for 2023-2025 focus on continual improvement while building towards best practice in sustainability. Our vision is aligned with the United Nations Sustainable Development Goals and we address issues relevant to our organisation and wider society to accelerate change. We look forward to reporting against these goals in our 2023 Social Impact Report.
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- 800 graduates/participants in the Opal HealthCare Academy Nurse Graduate Program
Supporting the transition from tertiary education to clinical practice through mentoring, coaching, confidence building and structured in-place learning
- Train and accredit 250 team members in mental health first aid
Supporting the mental health and resilience of our people
- Grow employment pathways for First Nations people & minority groups, ensuring a safe, inclusive & equitable workplace for all
Creating more job opportunities and supporting career aspirations through diverse employment partnerships and practices
- Maintain a leadership gender balance within a 70:30 ratio
Enabling opportunities for meaningful career progression through all aspects of residential aged care
- Maintain customer experience and satisfaction score >90%
Listening, responding and acting on customer feedback to continually improve our care and services
- Grow and scale 3 care and services innovations
To improve care outcomes and continually improve the experience of people, especially those with dementia, living in residential aged care
- 800 graduates/participants in the Opal HealthCare Academy Nurse Graduate Program
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- Develop a Net Zero strategy for Opal HealthCare
Reducing emissions and mitigating against transition risk
- 15% of total energy usage is generated and used onsite
Increasing and improving the way we use solar energy in our Care Communities
- 2 cross-sector partnerships to reduce plastic waste and improve circularity
Working together with experts to solve challenges specific to the aged care sector
- 20% of waste diverted from landfill
Improving ethical disposal of equipment or materials and reducing food waste while tackling the challenges of clinical waste
- 100% of rainwater harvested is re-used on site
Using design innovation and water management practices to conserve water for sustainable living
- Grow and scale 3 building design for sustainability innovations
Partnering with experts to incorporate greener technologies, design practices, and operations in our buildings
- Develop a Net Zero strategy for Opal HealthCare
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- 4,600 new jobs created in our local communities
Through our building development program, caring roles in our Care Communities and support roles
- 3 signature partnerships that promote healthy and well communities
Delivering wellbeing outcomes through intergenerational connections, pets and animals, and social support for communities
- Responsible sourcing
Ensuring ethically responsible procurement practices that benefit people, places and the environment
- 4,600 new jobs created in our local communities
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- Double our online users to support more Australians to access information about aged care
Giving greater access to high quality, easy-to-understand information about residential aged care and how to access care
- One or more resident committees in every Care Community
Ensuring residents who wish to can advocate on behalf of themselves and others in their Care Community, including social committees and contributing to recruitment panels
- Programs to promote positive ageing and combat ageism
Helping older people to remain visible, respected, and relevant in society, and supporting their wellbeing by growing Dementia Care Connections and other community outreach programs
- Double our online users to support more Australians to access information about aged care
Read our previous Social Impact Reports and magazines below
Social Impact Report 2022
PDF (2.67MB)Social Impact Report 2021
PDF (11.55MB)Social Impact Report 2020
PDF (9.21MB)Care Community stories
A reminder of home means the world to Don
Don lives at Murdoch Gardens Care Community in the southern suburbs of Perth, and his accent will tell you he’s travelled some way to get there. Don, who was born in Bingley, in…
4th October 2024 | 3 min read
Care Community stories
Finding freedom in movement
Joni Mitchell wasn’t singing about mobility but she might as well have been when she sang one of the most recognisable lyrics of the 20th century: “Don’t it always seem to go,…
3rd October 2024 | 4 min read
Care Community stories
Supporting people to live well with dementia
Nestled in a quiet street on the NSW Central Coast, Norah Head Care Community is proving a model in meaningful engagement for people living with dementia: a condition that…
1st October 2024 | 4 min read