Social Impact

Social Impact at Opal HealthCare

Opal HealthCare is built on the belief that we can improve the lives of older Australians and in doing so, improve the well-being of the wider community.

That’s why at Opal HealthCare, our Social Impact framework encompasses everything we do to be a sustainable organisation and serve our people, the environment, and society at large well into the future.

Our purpose is to bring joy to those we care for.

Our vision is to be the first choice for people to live their best life in care.

Our values are Compassion, Accountability, Respect, and Excellence.

We focus on the areas where we can make the most significant positive impact through our skills, resources, reach, and expertise, to help create a better future for everyone.

Caring for older Australians.

Strengthening communities

For more than 50 years we’ve cared for older Australians.
Expanding access to aged care, creating jobs, supporting career development and focusing on delivering a consistently positive resident experience.

We’re guided by our purpose of bringing joy to those we care for.

Residents and families

Cared for

20,163

residents in 2025

Welcomed

874,876

visits from family and friends in 2025

Delivered

34

Dementia Care Connections webinars with 4,699 participants in 2025

Established

Dementia Connections support networks at our Care Communities for families caring for a loved one in 2025

Learn more about our Aged Care Services

Our team

Student support

1,460

students completed their placements at Care Communities in 2025

235

students became permanent team members in 2025

Career pathways

62%

of General Manager and Care Manager appointments were internal promotions in 2025

599

Graduate Nurse Program participants since 2021 through our Opal HealthCare Academy

Developing skills

267

team members trained as Mental Health First Aiders since 2023

163

Opal HealthCare team members were awarded scholarships in 2025

Enabling leaders

769

team members enrolled in Opal HealthCare Academy Leadership programs since 2021

195

participants in 2024:
Registered Nurse-2-Care Manager program

Visit our Opal HealthCare Academy site

Our partnerships

Retirement living

Offering co-located aged Care Communities within retirement living communities at

33

locations

+9

in development

CareerSeekers

Supporting meaningful career pathways with internships for

18

refugees since 2019

Wellness Centres

Expanding access to allied health services through

31

Wellness Centres at our Care Communities

Community organisations

94,242

new clothing items provided to residents through our Thread Together partnership since 2023

Learn more about our partnerships

Download the PDF here

Read our previous Social Impact Reports and magazines below

News & Events

Croydon Grove Care Community celebrates official opening

More than 100 older Melburnians call Croydon Grove home as new Care Community celebrates official openingA new chapter in residential aged care has begun in Melbourne's east, with …

12th November 2026 | 3 min read

Care Community stories

Turning resident insights into real connections

Our new app supports wellbeing by combining smart tech and the timeless art of listeningOur resident engagement app helps our teams understand how each resident prefers to spend th…

9th November 2026 | 3 min read