Person Centred Care

Person-centred care

What is person-centred care? 

Person-centred care is an approach that focuses on placing our residents at the centre of everything we do. It is based on understanding the resident’s history in detail including wishes, interests, choices, preferences, hobbies, likes, dislikes, personal goals and everything important to that individual.

The person-centred care approach is then taking that information, engaging with our resident in partnership with their significant other or family, then creating a care plan around those specific things that bring joy, comfort, independence and meaning to their life.

The principles of person-centred care include valuing the individuals and considering their perspectives to create a supportive social environment. If these principles are used in practice, we create an environment that brings warmth, reassurance, and comfort to each resident in our care. 

To deliver person centred care, our residents' privacy, dignity, respect, choices and independence have to be the primary objectives for our care. 

 

5 Steps into Residential Aged Care

1

Assess

Make sure the person requiring care has had an ACAT assessment.

2

Find

Search for a residential aged care home suitability located.

3

Costs

Understand the costs associated with aged care.

4

Apply

Ensure you have all the relevant paperwork.

5

Move

Check out our moving checklist to ensure the smoothest move possible.

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Commonly asked questions about Aged Care

  • Once you have received your ACAT assessment, you can begin applying to as many care homes as you wish, but once you accept a place, it’s important that you let the other homes know that you no longer require their services.

  • Visiting a range of homes is often one of the best ways to decide which home suits your needs. To help you assess the suitability of the homes you visit, we have attached a short checklist at the end of this section. This will help you assess each home and ask some important questions to the providers you meet with.

  • The Department of Human Services (DHS) is the body that determines your financial situation. To do this, DHS conducts a Combined Income and Assets Assessment, which is a form that you need to complete and submit to the government.

  • Respite care is short-term care, including day respite, to provide your caregivers a break from caring when they need it. It can be planned or on an emergency basis and can be used for up to 63 days in a financial year. Many care homes offer day respite, which offers caregivers some flexibility to attend to personal needs and obligations as they arise.

  • The Combined Income and Assets Assessment form (SA457) is an extensive questionnaire with over 140 questions about what you and your partner/spouse own and earn. It’s important to understand that you are considered to own half your assets with your partner/spouse regardless of who holds the title to the assets. As part of your assessment, you will be asked to provide details of all assets owned by both of you.

  • Accommodation Charge (the cost of your room) - These are set by individual homes and varies from home to home

    • Basic Daily Care Fee (meals, laundry, cleaning and other day-to-day costs) – These are set by the Australian Government and is the same across every home in Australia.
    • Means-Tested Care Fee (to supplement the cost of your overall care) - These are set by the Australian Government based on an assessment of your personal financial situation.
    • Additional Services Fee or Extra Services Fee - (higher-end services and accommodation) These are set by individual homes and varies from home to home.In some homes, Additional Services or Extra Services are optional and in other homes, residents are required to purchase these services as a condition of entry

    For further information download our 5 step guide.