memory care

Person centred care

What is person centred care?

Person-centred care is an approach that focuses on placing our residents at the centre of everything we do. It is based on understanding the resident’s history in detail including wishes, interests, choices, preferences, hobbies, likes, dislikes, personal goals and everything important to that individual.

The person-centred care approach is then taking that information, engaging with our resident in partnership with their significant other or family, then creating a care plan around those specific things that bring joy, comfort, independence and meaning to their life.

The principles of person-centred care include valuing the individuals and considering their perspectives to create a supportive social environment. If these principles are used in practice, we create an environment that brings warmth, reassurance, and comfort to each resident in our care. 

To deliver person centred care, our residents' privacy, dignity, respect, choices and independence have to be the primary objectives for our care. 


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Commonly asked questions about dementia care

  • Dementia isn't a single disease, but a term used to describe the symptoms of a range of illnesses which cause a progressive decline in the ability to think and perform everyday tasks. It can also lead to changes in personality and behaviour. While there is no cure for dementia, it's important to keep in mind that is is possible to continue to maintain a good quality of life for many people. For more information, click here

  • Dementia has a huge impact not only on the person who has been diagnosed, but also on those closest to them. Some of the feelings commonly experienced by carers include guilt, grief, loss and even anger. Even if your loved one isn’t ready to move into long-term care, feel free to arrange for a chat with our knowledgeable team who’ll be happy to offer advice or put you in touch with other carers who are going through the same thing and can offer support and understanding. 

  • Thinking about the move into residential care is never easy and can bring up all sorts of emotions? It's time to start the conversation about moving into care when you have concerns that your loved one isn't coping well with day-to-day activities or if you feel safety is a concern. The earlier you start the conversation, the more time everyone will have to consider options and make informed decisions.

  • Think about a short stay in respite care to start with. Perhaps arrange to go and have lunch or participate in an activity that your loved one enjoys. This will give you both a chance to find out if the Care Community feels like a good fit and it will give you both confidence in your decision.

    It’s natural to feel apprehensive about making such a big decision. It’s important to remember that you’re not alone. Our team understands that it can feel overwhelming and they can provide direct support and suggest strategies to make things easier.

  • Moving house is among the most stressful life events. When moving house is combined with a big life change like moving into residential care, it can have a significant impact. Often the move into care comes about as a result of a traumatic event such as a fall rather than a considered decision process, so the circumstances around the move can feel overwhelming and out of the person’s control. Sometimes the person moving into care can take out their frustrations on their family if they don’t feel in control. It’s important to ensure that your loved one feels a part of the decision making process. If this happens, try not to take it personally. Our team are here to help and support both you and your loved one through this time.