Memory Care

Memory Care

The Memory Care Neighbourhood is a dedicated environment filled with cues and memory supports that enables residents living with dementia to live with meaning and purpose in our care.

Installing meaningful décor into a Memory Care Neighbourhood supports resident wellbeing by instilling a sense of safety, homeliness and belonging.  Décor is practical, usable and sympathetic to the environment.  Creating a sense of homeliness includes ensuring that cupboards aren’t locked and that items for interaction are visible and easily accessible without requiring assistance.

Artwork on the walls is homelike and colourful.  The kitchens reflect residential kitchen spaces with common kitchen appliances and hardware on benchtops.  Retro style items promote reminiscence and are fully functional, not simply on show.   

Resident bedrooms require particular attention.  These spaces are individualised and radiate a sense of home with beloved resident possessions on display.  

Memory boxes provide good wayfinding support, particularly when they include highly personalised trinkets and photos of the resident in the time of their life they have regressed to.  Memory boxes are updated over time and as the resident’s impairment progress.

Personalised window sized decals on doors can significantly enhance wayfinding for residents.  These are individually selected and have meaning for the individual resident.

5 Steps into Residential Aged Care



Make sure the person requiring care has had an ACAT assessment.



Search for a residential aged care home suitability located.



Understand the costs associated with aged care.



Ensure you have all the relevant paperwork.



Check out our moving checklist to ensure the smoothest move possible.

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Commonly asked questions about Aged Care

  • Once you have received your ACAT assessment, you can begin applying to as many care homes as you wish, but once you accept a place, it’s important that you let the other homes know that you no longer require their services.

  • Visiting a range of homes is often one of the best ways to decide which home suits your needs. To help you assess the suitability of the homes you visit, we have attached a short checklist at the end of this section. This will help you assess each home and ask some important questions to the providers you meet with.

  • The Department of Human Services (DHS) is the body that determines your financial situation. To do this, DHS conducts a Combined Income and Assets Assessment, which is a form that you need to complete and submit to the government.

  • Respite care is short-term care, including day respite, to provide your caregivers a break from caring when they need it. It can be planned or on an emergency basis and can be used for up to 63 days in a financial year. Many care homes offer day respite, which offers caregivers some flexibility to attend to personal needs and obligations as they arise.

  • The Combined Income and Assets Assessment form (SA457) is an extensive questionnaire with over 140 questions about what you and your partner/spouse own and earn. It’s important to understand that you are considered to own half your assets with your partner/spouse regardless of who holds the title to the assets. As part of your assessment, you will be asked to provide details of all assets owned by both of you.

  • Accommodation Charge (the cost of your room) - These are set by individual homes and varies from home to home

    • Basic Daily Care Fee (meals, laundry, cleaning and other day-to-day costs) – These are set by the Australian Government and is the same across every home in Australia.
    • Means-Tested Care Fee (to supplement the cost of your overall care) - These are set by the Australian Government based on an assessment of your personal financial situation.
    • Additional Services Fee or Extra Services Fee - (higher-end services and accommodation) These are set by individual homes and varies from home to home.In some homes, Additional Services or Extra Services are optional and in other homes, residents are required to purchase these services as a condition of entry

    For further information download our 5 step guide.