Bringing generations together through volunteering
17th June 2026 | 4 min readHow shared time and kindness enrich life for residents and volunteers alike
Volunteering at our Care Communities enables people to make a real difference in the lives of older people – while also creating significant benefits for volunteers themselves.
Residents at Carseldine Greens Care Community in Brisbane have warmly embraced volunteers Thakshi and her daughter Deanna, whose regular visits bring connection, joy and a strong sense of belonging for everyone involved.
“I wait for their visit every Friday. I look forward to it all week. It’s wonderful to have them here — we have truly become friends,” says resident, Annette.
For Thakshi, who came to Australia from Sri Lanka with her husband and young daughter, Deanna, volunteering with us has been a way to find connection and purpose in a new community.
Thakshi and Deanna’s story
Through her local Emerge Church, Thakshi began volunteering at Carseldine Greens soon after arriving in Australia. Each Friday morning, she and three year old Deanna spend time with residents, sharing gentle conversation, listening to life stories, offering hand massages, helping with art activities, and simply being present. Deanna brings her own special energy — laughter, playfulness and spontaneous interaction that lifts spirits and brings smiles.
For residents who prefer not to join group activities, these one‑on‑one moments are often just as meaningful. A simple chat, shared laughter or quiet companionship can make a profound difference.
Thakshi believes these experiences are shaping Deanna’s empathy, confidence, and understanding of others.
“Deanna misses her grandparents, who live in Sri Lanka. Coming here gives her a lovely opportunity to connect with older people and share the affection she would otherwise give to her own grandparents,” says Thakshi.
“It’s helping teach her how to greet people warmly, listen respectfully, show patience, offer kindness, and feel comfortable communicating with older generations.”
Wellbeing manager, Penelope, says there’s something special about the connections Thakshi and Deanna create with residents.
“They bring warmth, light, and genuine joy. It’s beautiful to see how much happiness can come from simple conversations, shared laughter, and small acts of kindness.”
We welcome volunteers at our Care Communities across Australia.
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