Step 1: Eligibility

Assess whether you're eligible for government support


Aged care assessment- clinical needs and support

The first step you need to take is to find out your eligibility for government support. To do this you need to be assessed by an Aged Care Assessment Team - ACAT (known as Aged Care Assessment Services - ACAS - in Victoria).

FAQs - aged care assessment and eligibility

  • The Aged Care Assessment Team (ACAT) is a group of medical and allied health professionals who assess the physical, health, psychological, and social needs of elderly Australians. ACAT members include doctors, nurses, allied health professionals, and social workers.

    An ACAT assessment is conducted by ACAT to determine the type and degree of care that a person considering aged care services such as residential aged care, transitional care or respite care needs. This assessment is for those wanting to find out if they are eligible for subsidised aged care services. 
    Based on this assessment, ACAT will recommend the most necessary care services and government support available to them.

    There are no fees or costs to have an ACAT assessment. 

  • To check if you are eligible for an ACAT assessment you can call My Aged Care at 1800 200 422 or apply online at

  • To prepare for an assessment, you will need:

    •    A Medicare card and one additional ID 

    •    Any referrals from your GP.

    •    Contact details of your GP and any other health professionals involved in your care. 

    •    To consider your own needs, conditions and any aged care services that interest you.   

    •    To consider if you would like a person to support you or an interpreter. 

  • From your date of application, aged care assessments can take anywhere between 2 days to 6 weeks depending on the urgency of your situation.