Calamvale Parklands
8 Raffin Crescent, Calamvale, South West Brisbane (Loganshire), QLD 4116
Call Calamvale Parklands
07 3723 0400
New resident enquiry
1300 362 481
07 3723 0400
Email Us
calamvaleparklands@opalhealthcare.com.au
Results from 914 customer survey responses about the Calamvale Parklands Care Community
How we measure customer satisfaction
Also known as ‘CSAT,’ this tracks how satisfied our customers are with our Care Community. It’s measured by asking the question, “Overall, how satisfied are you with your Care Community.’’ While many organisations measure CSAT on an ad-hoc basis, our CSAT question is included in our continuous surveys, providing us with real-time data that we can use to drive improvements.
Recommendation
Customer Recommendation Score (CRS) is Opal HealthCare’s adaptation of the Net Promoter Score (NPS), a widely used tool to measure customer loyalty. We calculate CRS by asking our residents and relatives, “How likely are you to recommend this Care Community to family and friends?” The metric is especially meaningful because research tells us that most people will only recommend a service with which they have been routinely impressed.
Welcome to Calamvale Parklands Care Community
Calamvale Parklands Care Community is located less than 30 minutes south of Brisbane CBD, our Care Community is nestled in a quiet residential street bordered by parkland. Attractively landscaped courtyards form the heart of each building and provide a wonderful location for socialising or quiet reflection. We have a strong volunteer community and our diverse mix of cultural heritage is a point of connection for our residents and team, who enjoy sharing and celebrating their cultures.
In addition to our high quality care and services, we offer Higher Everyday Living options - speak with our team about our Enhanced Living offering.
Care at Calamvale Parklands
We offer a relaxing environment with the compassionate and personalised care of 24/7 registered nurses. Our experienced leadership works alongside a capable and confident team to offer residential aged care, palliative care, dementia care and respite care. Allied health professionals also visit regularly. Our memory care neighbourhood provides an environment custom-designed to support the individual needs of residents who are living with dementia. We recognise that understanding the big and the little details about how you like to live each day is important to us – so that we can help you feel at home, have the right support and live your best life in our care.
Daily living at Calamvale Parklands
Whether it's walking through our bright tropical gardens or relaxing in our shaded courtyards, there are plenty of ways to enjoy spending time outdoors. We have an entertainment venue for social gatherings inside and our ladies' group delight in brightening up our Care Community with their beautiful handmade floral arrangements.
It’s an environment where you’re free to enjoy your interests, independently or with others, continue to learn and try new things, and participate in Calamvale Parklands life – so you can enjoy your day, your way.
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Calamvale Parklands has the following features
Edible kitchen garden
Our edible kitchen garden gives residents who enjoy putting their green thumbs to work an opportunity to help plant, nurture and enjoy fresh produce.
Men’s Shed
Our Men's Shed is called The Shed, as it is inclusive to all our residents. Its a safe and friendly environment where all residents can socialise and work on meaningful projects.
Community Engagement
We regularly organise social activities to encourage friendship and connection within the local community.
Pet-friendly
Companion animals are welcome in our Care Community, but there may be some instances where you’ll need to leave your pets at home. Please check with us before bringing a pet for a visit.
Bus for outings
Bus for outings
We have a dedicated Opal HealthCare bus for community outings.
Close to transport
Close to transport
Our Care Community is conveniently close to public transport for our residents and families.
Café
Residents, families, and friends can enjoy barista-style coffee and delicious snacks at our in-house cafe.
Hairdressing salon
Hairdressing salon
Residents can enjoy the convenience of our onsite hairdressing salon.
On-site chef
Our residents enjoy fresh and nutritious meals prepared by our on-site chef.
Memory Care Neighbourhood
Memory Care Neighbourhood
A dedicated environment within the Care Community filled with cues and memory supports that enable residents living with dementia to live with meaning and purpose.
Room Options
Classic
Type: Single Size: 21-22m2
Superior
Type: Single Size: 21-22m2
Premium Plus
Type: Single Size: 22m2
Premium
Type: Single Size: 22m2
Bed
Our beautifully appointed rooms feature single bed(s) adorned with soft linens and can be height adjusted to provide added comfort and allow team to safely meet the needs of residents.
Ensuite
Our ensuites are designed for accessibility with amenities that prioritise both safety and comfort. Equipped with supportive handrails, non-slip surfaces and ample lighting, it ensures ease of use for our residents.
Means Tested Care Fees (MTCF)
This is an additional contribution towards the cost of care that some people may be required to pay. The Department of Social Services will work out if you are required to pay this fee based on an assessment of your income and assets, and will advise you of the amount.
Maximum Permissible Interest Rate (MPIR)
The MPIR is a government-set interest rate used to calculate a daily accommodation payment based on your agreed room price. It is used to determine equivalence between a daily payment and a refundable lump sum deposit, giving you a choice in how to pay. The MPIR is not an interest charge to residents who have not paid for their accommodation costs in full. It is set at a level to ensure that if you choose to pay daily payments rather than a lump sum, the daily payments are sufficient to cover the costs of providing accommodation in your aged care home. You can find current and previous MPIRs on the Department of Health website.
Experience life in our Care Communities
Care
Our high-quality care is founded on clinical excellence and nurturing your overall wellbeing
Lifestyle
Learn about life in our Care Communities, our living environments, services and lifestyle activities.
Dining
Enjoy the food you like, with plenty of choices available to suit your tastes and preferences
Careers
Join our growing team and make a difference in the lives of our residents across our care communities.
News and stories from across our Care Communities
Care Community stories
The enriching experience of volunteering
31st October 2024 | 4 min read
Care Community stories
Bringing the personal touch to wellbeing
5th February 2024 | 4 min read
Care Community stories
Keith gets his groove back
17th January 2023 | 3 min read
Customer Reviews
31st October 2025
Want to share your experience?
Leave a ReviewVisit Calamvale Parklands Care Community
Call now to book a tour and meet our team, who can answer any questions you may have.
07 3723 0400Email calamvaleparklands@opalhealthcare.com.au