apply for placement in aged care

Step 4: Apply

Apply to one of our Care Communities

We recognise that applying for admission to an aged care community can be a daunting step, which is why we have tried to make our application process as simple and straightforward as possible.

How to apply for placement in aged care?

Here are some basic steps when applying to one of our Care Communities:

  • If you haven’t already received one, please ask our team for our Virtual Enquiry Pack, which will include an application form. This form is also available for download HERE
  • Complete the application form and return to the administrative officer in your preferred Care Community.
  • If you have appointed a Power of Attorney and they have signed the application form, please provide a copy of the Power of Attorney authorising document along with the application form.
  • If you have been assessed by an ACAT or ACAS, please provide a copy of your report or the referrer code. If you do not have a copy, please let us know so we can help you obtain a copy.
  • If you have already completed your Combined Income and Assets Assessment, please provide a copy of the determination letter that you received from the Department of Human Services (DHS) or the Department of Veteran’s Affairs (DVA).

If you have any questions or are not sure what information is required or where to get it, please call the Care Community to which you are applying, or you can call our general enquiry line on 1300 048 519 and a team member will assist you.

Download the Application Form

5 Steps into Residential Aged Care

FAQ's - Apply for placement in aged care

  • Once you have received your ACAT assessment, you can begin applying to as many Care Communities as you wish, but once you accept a place, it’s important that you let the other homes know that you no longer require their services.

  • Once you have received your ACAT assessment, you can begin applying to as many Care Communities as you wish. Once you accept a placement at our Care Community, please inform the others of your decision.  
    For more information on how to apply for placement in aged care, please contact one of our Care Communities or call our general enquiry line on 1300 048 519 and a team member will assist you.

  • Download and complete our application form and return it to the administrative officer in your preferred Care Community. 
    If you have received any of the documents below, please include this with your application form:
    •    Copy of your ACAT assessment or referral code 
    •    Copy of your Income and Assets Determinations Letter from the Department of Human Services or DVA (if you have one)
    •    Certified copy of Power of Attorney (if you have one)
    •    Copies of your Medicare card, Pension card and private health fund card

  • In addition to answering all relevant questions in the application form, please include a:
    •    Copy of your ACAT assessment or referral code 
    •    Copy of your Income and Assets Determinations Letter from the Department of Human Services or DVA (if you have one)
    •    Certified copy of Power of Attorney (if you have one)
    •    Copies of your Medicare card, Pension card and private health fund card
    Understanding how to apply for placement in aged care can be confusing at times. For more information on the application process you can contact one of our Care Communities or call our general enquiry line on 1300 048 519 and a team member will assist you. 

  • Return your completed application form to the administrative officer of the Care Communities that you apply to. 
    Download the Application Form
     

  • We will review the information on your application form to determine if the Care Community you have applied for meets your personal needs and requirements. If we are unable to accommodate you, we will either refer you to another of our Care Communities or direct you to an alternative aged care provider. 

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