At Opal HealthCare, our commitment to compassionate, accountable, respectful, and excellent care is reflected in every aspect of our operations—including our policies.  As a trusted national provider of aged care services, we ensure transparency and integrity through clear, accessible policies that support our residents, team members, and broader community. Below, you’ll find links to our key policies, including Privacy, Whistleblower, Modern Slavery, and Anti-Slavery, each designed to uphold our values and safeguard those we care for.

Privacy & Confidentiality Policy

We strictly safeguard the personal and health information of you and your loved one, ensuring it is handled with care, respect, and full compliance with Australian privacy law.

Speak Up (Whistleblower) Policy

We encourage and protect anyone—residents, families, or our team - to raise concerns without fear. This ensures issues are addressed transparently and promptly.

Modern Slavery & Anti‑Slavery  

We actively work to prevent exploitation within our supply chains, reflecting our commitment to ethical practices and dignity for all.