Rachel (Herman) Argaman OAM
Chief Executive Officer
“At Opal HealthCare, we believe excellent clinical care is essential, but holistic care includes love and purpose. We can never forget that human connection is at the heart of wellbeing. Once our residents move in, Opal becomes their home, and every one of our residents deserves to live with dignity, respect and purpose. Every day we strive to nurture a sense of belonging, so that our elders can truly live and enjoy their later years. For all of us at Opal HealthCare, this means helping our residents stay connected with their communities and delivering a personalised, customer-focused experience to our residents and their families.” – Rachel Argaman, CEO, Opal HealthCare.
Recognising quality residential aged care as an essential service in a country with an ageing population, Opal HealthCare’s purpose is “to bring joy to those we care for.” Rachel joined Opal HealthCare in 2018 after a 20-year career in hotels, including as CEO of TFE Hotels, whose brands include Adina Apartment Hotels, Rendezvous, Vibe, and Collection Hotels. In 2022 Rachel was awarded the Medal of the Order of Australia (OAM)for service to the tourism and hospitality industry.
With over 25 years’ international experience at executive management level in the hospitality and now healthcare sectors, Rachel has a passion for creating organisations that are customer-centric and innovative. This is backed by a driving belief that the success of businesses depends on the quality of the people they employ.
Rachel’s success to date has been recognized by various industry and business awards. These include Australian Hotelier of the Year, Telstra National Corporate Business Woman of the Year, and the prestigious Fellow of the International Centre for Excellence Award. Rachel is a former chair of OzHarvest and the Blue Mountains International Hotel Management School Advisory Board.
Rachel is a member of Chief Executive Women, a non-executive director of Seven Group Holdings, and was appointed to the National Aged Care Advisory Council in 2021.