How we care: setting social impact goals

Opal HealthCare is built on the belief that we can improve the lives of older Australians by providing high quality residential care- and in doing so, contribute to the wellbeing of the community. 

We’ve been measuring our social impact since 2020 and early in the new year will announce our Social Impact goals from now to 2025.

Our goals are measured through four domains specific to our organisation: Caring for our people, Caring for our planet, Enriching communities, and Promoting understanding.

To understand what matters to our community we conducted a sustainability survey earlier this year which was open to residents, families, our team, suppliers and wider stakeholders.

The survey responses have informed our social impact goal setting so that the priorities of Opal HealthCare and those who live, work, partner or engage with us are aligned.

Respondents told us they’re concerned about high quality and accessible clinical care and wellbeing services, attracting and training team, the health of our planet, the amount of waste going into landfill, and how important it is that we remain responsive to change and able to meet future demand for aged care.

We already have a solid track record of delivering value to society through the care we provide. For example, we care for over 8,000 elderly people and support their families every year. We employ and train people in the communities where we operate. Our Care Communities use solar panels and LED lighting to reduce impact on the grid. Our residents and team engage in diverse activities that enhance their local communities.

We’re building on this foundation to set goals for 2025 that address the social, environmental and governance issues that are vital to a healthy and well society. This includes developing a strategy to achieve Net Zero in the future. We will always keep our eyes firmly on our most important priority – caring for our residents – while working through our operations, policies and processes in collaboration with partners and suppliers, to continually improve our footprint.

We look forward to sharing our 2025 Social Impact goals and progress with you.