Visitor and safety
procedures

We have a number of visitor and safety procedures and measures in place in our Care Communities to keep our residents, team, and visitors safe. For visitors, this includes:

Active Screening 

This is applied to every person who enters our Care Community, including every team member on every shift, and includes:

• Temperature check (must be 37.5 degrees Celsius or below)
• Evidence of a current flu vaccination (required by the Commonwealth Department of Health)
• Key questions about:
  • recent travel
  • exposure to anyone diagnosed with COVID-19
  • exposure to locations identified by state health authorities as at risk
• Checking for respiratory symptoms
• A requirement to sign the visitor log (for non-team members)
• Hand sanitisation on entering and reminders to do so regularly while in the care home
• Reminders regarding the importance of spatial distancing

If one or more of these requirements cannot be met, entry is not allowed.