9th November 2020
Chay Phillp
My Mother in Law was admitted to Loudes last year, whilst we were on a family trip in Europe. She came to Lourdes via Hornsby Hospital, for what we thought was to be for palliative care. Even via phone conversations overseas I could tell that Wendy, who manages the facility was a competent and experienced nurse and had my MIL's best interests at heart. She felt that my MIL could get better, and that is what she and all her wonderful staff achieved. When we first visited Lourdes on our return, all the staff we met were professional as well as achieving great outcomes for my MIL. She went from being barely 40kg to 44kg. They ensured that the physio was involved and working on her mobilising safely and she was involved in conversation, and generally felt part of the Lourdes team. She did so well, that we managed to get her back home - It is honestly one of the best nusing homes that I have seen. Being a nurse myself, and having worked in nursing homes earlier in my career, I can honestly say that Lourdes is a wonderful home for people requiring that level of care. Thank you to Wendy and all your staff, we really appreciate your generosity and hard work in all that you do.
