在Opal，我们明白申请养老院可能是令人生畏的一步，因此我们努力让申请过程尽可能简单明了。
如何申请养老服务？以下是申请Opal养老院的一些基本步骤:

• 如果您还没有收到Opal问询文件包，请向我们的工作人员索取。问询包中包括一份申请表。此表格也可在此处下载。
• 填好申请表格后，交还给您首选养老院的行政工作人员。
• 如果您已经出具委托授权书（Power of Attorney）任命了委托人，并且他们已在申请表上签字，在提交申请表的同时请提供一份委托授权书文件的副本。
• 如果您已进行了ACAT或ACAS评估，请提供一份报告副本或转介人代码。如果您没有这份文件，请告知我们，我们会帮您获取。
• 如果您已经完成了收入和资产综合评估（Combined Income and Assets Assessment），请提供由民政服务部（Department of Human Services，DHS）或退伍军人事务部（Department of Veteran’s Affairs，DVA）发出的确认信副本。

如果您有任何疑问，或不确定需要哪些信息或从哪里获取信息，请打电话联系您申请的养老院。您也可以拨打我们的普通咨询专线，号码为1300 048 519，我们的工作人员会帮助您。

下载Opal养老院申请表

Applying to an aged care community can be a daunting step, which is why we have tried to make our application process as simple and straightforward as possible.

• Our Opal HealthCare Enquiry Pack is a comprehensive guide to understanding the aged care process & navigating the fees and charges. It will also include an application form and a directory of independent financial advisors.
   
• Complete the application form and return to the administrative officer in your preferred Care Community.
   
• If you have appointed a Power of Attorney and they have signed the application form, please provide a copy of the Power of Attorney authorising document along with the application form.
   
• If you have been assessed by an ACAT or ACAS, please provide a copy of your report or the referrer code. If you do not have a copy, please let us know so we can help you obtain a copy.
   
• If you have already completed your Combined Income and Assets Assessment, please provide a copy of the determination letter that you received from the Department of Human Services (DHS) or the Department of Veteran’s Affairs (DVA).

If you have any questions or are not sure what information is required or where to get it, please call the home to which you are applying, or you can call our general enquiry line on 1300 048 519 and a team member will assist you.