
第5步:入住
Questions and considerations before I move in
-
You have a 14-day cooling-off period during which time you may withdraw from the Resident Agreement by notifying us in writing.
You will, however, be required to pay any fees or charges accrued during the time you were in the home. We will refund any other amounts that you have paid under the Resident Agreement.
-
Changes can be made to the Resident Agreement but both you and Opal HealthCare need to agree to these changes.
-
If you are unable to sign the agreement, someone who holds a Power of Attorney for you may complete it on your behalf.
-
The Refundable Accommodation Deposit lump-sum (RAD payment) for accommodation is usually made via direct deposit (EFT), direct debit, or bank cheque.
-
Opal HealthCare asks all our residents to complete a direct debit form as this is the easiest, most reliable, and trackable way to pay your monthly fees.
-
In some cases, new residents may need to or choose to sell an asset, such as a home, in order to pay the fees agreed to in the Resident Agreement. It can take some time for these larger transactions to be completed, so it’s important to have an alternative means of paying the fees and charges to which you have agreed.
As with all financial matters relating to your aged care, we encourage you to seek independent financial advice to ensure that you are able to cover any fees and charges listed in your Resident Agreement to avoid additional stress.
-
A Power of Attorney is a legal document that appoints someone else to act on your behalf in matters of money and property.
You can get further advice about preparing a Power of Attorney from a solicitor, a community legal centre, a State or Territory trustee company, or your local Magistrate’s Court.
We strongly encourage all residents to consider appointing a Power of Attorney prior to moving into care so that you have a trusted person in place to make decisions in the event that you are unable to make decisions for yourself.
-
In the event that you are unable to make decisions about your personal affairs and you don’t have a Power of Attorney in place, a Guardian may be appointed by a State or Territory Government to act on your behalf.
有关养老服务的常见问题
-
在收到老年照护评估小组(ACAT)的评估之后,您就可以开始向多家养老院提交申请,然而,一旦您接受了某家养老院的床位,就一定要通知其他养老院您不再需要他们的服务。
-
暂息照护是包括日间暂息在内的一种短期照护,以便让您的照顾者能得到所需的休息。暂息照护可以按计划安排,也可以在紧急情况下按需提供,一个财政年度内最多可享受63天。许多养老院都提供日间暂息服务,让照顾者能得到一些灵活时间,以便处理个人需要和履行应尽的义务。
-
民政服务部(Department of Human Services,简称 DHS)是决定您财务状况的机构。为此,DHS要进行收入和资产综合评估(Combined Income and Assets Assessment)。这是一份您需要填写并提交给政府的表格。
-
You may wish to provide us with information about your personal preferences in the event of serious illness when you move in. You can do this formally via a Living Will or Advance Health Directive, which is a written statement of what health care you wish to have should you no longer be able to take part in decisions about your medical treatment. Please speak to a team member if you would like to communicate these preferences to the team.
-
It is important to have a current will to ensure that your estate and funeral requirements are executed according to your wishes. It is also a good idea to inform your new aged Care Community of the details of the Executor of your will so that this person can be contacted if needed.
-
Moving into care can be overwhelming and stressful, however, it’s important also to recognise that aged care can be the beginning of a very positive new chapter for many people.
If you choose the right Care Community, your experience in aged care can be a time of great comfort, compassionate care, community and companionship, and a place to enjoy a lifestyle that will bring meaning and joy to your days.
If you or your family are struggling with the decision about whether to transition into care and need immediate support to assist with stress or anxiety, please contact your GP or call Beyond Blue on 1300 224 636.
Additional resources and support are also available
- The Australian Government’s My Aged Care website
- The Aged Care Guide website
- Aged Care 101
- Aged Care Online
-
Sometimes hearing from others who have been through it can help. We created a series of short videos called Cuppa Q&A where we meet families of our residents who share their different experiences and emotions, moving their loved ones into care.